Please review the
information below on shipping
and returns before purchasing
Eye Magic:
Domestic Shipping
Eye Magic orders are typically
shipped within 1 to 2 business
days via USPS First Class Mail.
A notification will be sent once
your package has been shipped.
U.S. customers will usually
receive their package within 3
to 5 business days from the date
the package was shipped.
However, we do ask that you
allow 5 to 7 business days for
the product to arrive due to
occasional delays within the
postal service (especially
around holidays).
International Shipping
Eye Magic gladly accepts orders
from countries around the globe.
A shipping charge of $5.95 will
be assessed to all International
(non-US) orders. Orders
shipped to countries outside of
the United States may be subject
to import taxes, customs duties
and fees levied by the
destination country. The
recipient of an international
shipment may be subject to such
import taxes, customs duties and
fees, which are levied once a
shipment reaches your country.
Additional charges for customs
clearance must be paid by the
recipient. USPS will
occasionally suspend or shut
down shipping to select
countries, in which case we will
notify the customer and promptly
cancel/refund the purchase.
A notification will be sent once
a package has been shipped.
Please note that international
orders can take up to 10 to 15
business days to arrive.
Domestic ReturnsYou may return new,
unopened, items sold within 30 days of delivery for
a full refund. We'll also pay the return shipping
costs if the return is a result of our error (you
received an incorrect item, etc.). You should expect
to receive your refund within two weeks of receipt
of the returned item; however, in many cases you
will receive a refund more quickly. We will
notify you via e-mail of your refund once we've
received and processed the returned item. Returns go
to the following address: Eye Magic Co., 15 Fairwood
Blvd, Pleasant Ridge, MI 48069.
International Returns
International
orders are non-refundable due to
the long distance they must
travel. International
returns typically cause damage
to the product and are unfit for
resale when they arrive back in
the U.S. All international
sales are final.
Please
contact us
if you have any questions
regarding our shipping and
returns policies.
